DATA CENTER PROXY RENEWAL FAQ

How can I renew my proxies?

How much renewal costs?

  • You pay the same pricing that you paid initially paid when you started your monthly or weekly plan.

Do I get a new set of proxies with renewal?

  • If you renewal your proxy plan, your proxies will stay the same.

  • If you want to get a new set you can click "Refresh Proxy list" on your Dashboard. That option will only work if we have enough stock loaded on the server that we've hosted your proxy block on.

  • You can refresh your proxies once per month per order, this does not include proxy renewal.

Will I get a new set of proxies when I renew my plan?

  • To get a new set of proxies, you have to reorder a plan. Reordering is different than renewing.

Can I extend/renew the proxies after they're expired?

  • No you CANNOT renew your proxies after its expired. As soon as your proxies are marked as EXPIRED we will removed your proxies from our network and database.

Are these proxies subscription?

  • No, this is NOT subscription based proxies. We’ll NOT auto charge you. You have to renew your proxies manually if you wish to.

Can I get a Cancellation/Refund for proxy renewal?

  • Absolutely NOT, once you renew your proxy plan. We’ll lock that proxies for you. You’re not entitled to any refunds, or cancellations.

  • By "RENEWING / EXTENDING" your proxies you do agree to our Terms of Service.

  • AFTER FOLLOWING THE SETUPS LISTED ABOVE, YOU SHOULD BE ABLE TO RENEW YOUR PROXIES RIGHT AWAY

  • IN CASE IF YOU GET ANY ERRORS OR HAVE ANY MORE QUESTIONS, PLEASE REACH US OUT ON TWITTER @HEX_PROXY or DISCORD TO GET RAPID SUPPORT.